Customer Survey

Lucas Industries is committed to providing our customers with innovative product solutions in a timely manor. We apply a philosophy of continuous improvement to achieve ongoing success. In order to measure our progress we encourage you to be part of this improvement. Please take this opportunity to assist us in evaluating our performance by completing this questionnaire.

1. What best describes your choice for selecting Lucas Industries as a preferred supplier:

2. Please rate Lucas Industries overall performance.

3. Lucas Industries R.F.Q. (Request for Quote) response time.

4. Did Lucas Industries delivery performance meet your requirements on time performance and customer satisfaction?

5. If delivery performance was not met, were you notified of delays?

6. Please rate Lucas Industries ability to design and develop your product.

7. Lucas Industries response time to customer changes or questions.